From the blog

Conflict resolution training for night time economy venues

Ipswich Central has arranged conflict resolution training for night time economy venues in the town centre and now it’s time to sign you and your staff up if you’d like to take part.

The full day session, which is free to BID members, will focus on past experience and offer discussions on alternative ways to manage any conflict you face. The course will also look at personal safety when working alone or in small teams.

The training will provide the following skills:

  • Improved communication
  • Assertiveness
  • Complaints handling
  • Defusion techniques

Training sessions have been arranged for Wednesday 23 March and Tuesday 12 April and will take place at Basepoint Business Centre at Ransomes Europark.

Those interested in taking part in the training need to contact Sophie Alexander, Operations Manager at Ipswich Central, with details of their preferred date via email as soon as possible to reserve a place.